Hobart Service Plans

We keep your equipment running, limit downtime, and save you money

Hobart Service plans provide organizations of all sizes – from national chain restaurants and regional retailers to community hospitals and elementary schools – the billing flexibility and equipment dependability to keep their kitchens running. Our three service plans – Hobart Care, Hobart Assurance, and Hobart Prosurance™ - offer options that head off expensive repairs, while limiting the large bills that can come from emergency time and material calls.

With a Hobart Service plan, your kitchen can expect

  • Guaranteed response times
  • Consistent coverage
  • Flexible billing options

All of which result in

  • Minimal downtime
  • Reduced costs for repairs
  • One call convenience
  • Extended equipment life

BASELINE SERVICE FEATURES


BASELINE CONTRACT
SERVICE FEATURES
STANDARD SERVICE
(T+M)
CARE ASSURANCE *PROSURANCE
Labor, Travel, Parts & Freight N/A
8:00-5:00 weekday
8:00-5:00 emergency
response
(without upgrade)
1 business day 1 business day 1 business day 4 hours
24/7 coverage
(including holidays)
Available
(overtime rates)
8 hours
Optional
(emergency calls only)
6 hours
Optional
(emergency calls only)
4 hours
(emergency calls only)
Unlimited quantity
of annual calls
N/A Optional Optional
Fixed quantity
of annual calls
N/A Optional Optional N/A
Non-emergency
response
3 business days 3 business days 2 business days 24 hours
Expedited parts N/A N/A Optional
(2) Maintenance
inspections
N/A N/A Optional
Proactive maintenance N/A N/A N/A
Expendable parts coverage N/A N/A Optional
Coverage for water
quality damage
N/A N/A N/A Optional
Accidental damage
coverage
N/A N/A Optional Optional
Asset tagging N/A N/A Optional Optional

*Available for warewash & FEG bakery only      = Included       N/A = Not Available