Privacy Policy

Hobart respects your personal privacy and is committed to adhering to federal and state privacy laws and industry guidelines in order to protect you and your identity. This privacy policy ("Privacy Policy") describes how we handle the personal information that you provide to us on this web site and other Hobart websites (collectively, the "Website"). This Privacy Policy applies only to the Website, not to any other ITW or third party sites that may be accessible from here.

After reading this Privacy Policy, which is incorporated into and is a part of this site's Terms of Use, you will know:

  1. what information Hobart collects from you;
  2. how Hobart uses your information;
  3. what choices you have about how Hobart treats your information;
  4. how Hobart protects your privacy;
  5. what Hobart does about children visiting the Website;
  6. how you can contact Hobart

Please be sure to read this Privacy Policy before using this site or submitting information to us. Our Privacy Policy may change from time to time and your continued use of the Website is acceptance of such changes, so please check this area periodically for updates to this Privacy Policy.

1. INFORMATION HOBART COLLECTS FROM YOU

You can visit Hobart's Website to read product and company information without telling us who you are and without revealing any personally identifiable information. There are instances, however, where Hobart requests personally identifiable information to provide you a service, such as e-business or correspondence, or to respond to a request for information. Described below are the ways in which Hobart actively and passively collects information during a Website visit. This information is collected and stored in a manner appropriate to the nature of the data by ITW, Hobart, Hobart's affiliates and its third party service providers (i.e., a Hobart dealer) and is used to fulfill your requests, as further described below.

Active Information Collection

Like many other web sites, we actively collect information from our visitors both by asking specific questions on this Website and by permitting you to communicate directly with us via online forms and e-mail. Some of the information that you submit may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, business name, address, phone number, fax number, e-mail address, etc.). Also, if you place an order, you may be required to provide financial information.

Hobart does not have control over the privacy policies applied by any other party that you may disclose information to. If you would like information on any other party's privacy policy, you should contact that party directly, and we encourage you to do so.

If you register with this Website in order to gain access to certain site features, during the registration process we may ask for your first and last name, job title, e-mail address, telephone number, company name and postal address, all of which are generally required in order to complete the registration. We also may ask you for other optional information, such as your experience with Hobart products. Registered guests who provide this information and register can benefit from access to additional information about Hobart products and other features that Hobart may offer from time to time.

Passive Information Collection

As you navigate through a website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection. Like most website operators, we track IP addresses, assign Internet tags, and use both session and persistent cookies.

We use cookies to help identify you when you visit our Website, save your password so you don't have to re-enter it each time you visit a password protected area, keep track of your shopping cart and deliver content specific to your interests. We also use cookies to help you shop with the Hobart dealers who participate in our Preferred Online Dealer program. You should be aware that we may use these cookies for other purposes now and in the future. Our system also automatically gathers information about the areas you visit on this Website and collects operational information about the technology you use, such as the web site that referred you to us and your browser, screen name, type of computer, operating systems and Internet service providers.

We passively collect information to generate statistics and measure site activity in order to understand what areas of this Website are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve this Website and enhance the usefulness of customer visits. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment.

2. HOW HOBART USES YOUR INFORMATION

Hobart uses your personal information to enhance the operation of this Website, allow you to use all of its features and provide you with the services that you request (i.e., fulfilling orders, contacting purchasers to inform them of their order status, sending promotional information, enhancing our Website and the operation of our Website, serving advertisements, for statistical purposes, etc.). Hobart may and does partner with other companies to provide specific services such as using an outside shipping company to ship orders, a credit card processing company to bill guests and other such items related to your visit to this Website. As a result, when you access our services on this Website, we may share this information with other third parties. While our current Privacy Policy does not authorize these other parties to use personally identifiable information except for the purposes of providing these services, Hobart does not guarantee that this information will not be used in other matters by Hobart or by these third party providers.

Hobart may send you information about its products and services and may contact you about new features or products in which it believes you may be interested. Hobart also may use your contact information for marketing and other purposes. In addition, we may provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. Hobart also will disclose any information that it is required to disclose by law or by an appropriate government authority.

From time to time, Hobart conducts on-line surveys. We use contact data from our surveys to send guests information about our company, provide Website survey results when available, and for marketing and other purposes.

Although Hobart does not currently rent, sell, or otherwise share your information with third parties for purposes unrelated to this Website, it may do so in the future. If you do not want your information to be shared, you should contact us at webmaster@hobartservice.com, as described in Section 3.

3. CHOICES YOU HAVE ABOUT HOW HOBART USES YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us.

You may send us an e-mail message at webmaster@hobartservice.com, to request access to, correct or delete any personal information that you have provided to us. To protect your privacy, we will only respond to e-mail messages sent from the e-mail account you specified when you gave us your contact information. Should you elect to have your information deleted, we will also delete your guest account.

You also may opt out of having your e-mail address used for promotional purposes by Hobart. This opt out does not apply to information provided to Hobart as a result of a product purchase, warranty registration, product service experience or other transactions. If you no longer wish to receive information or promotional materials from us by e-mail you may opt out of receiving these communications. We offer two methods for such opt-out choices. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. You also may send us an e-mail stating your request addressed to webmaster@hobartservice.com.

If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this Website may then be inaccessible or not function properly.

You should review this Privacy Policy carefully, because if you do not agree with our practices, your ultimate choice is not to use this Website. Remember, by using any part of this Website, you accept and agree to our privacy practices. If we update this Privacy Policy, your continued use of this Website means that you accept and agree to the terms of the revised Privacy Policy.

4. HOW HOBART PROTECTS YOUR INFORMATION

When you place orders or submit a new password to us, we offer the use of a secure server. The secure server encrypts all sensitive information you input before it is sent to us. Furthermore, every reasonable effort is made to protect customer data from unauthorized access. We use both technical and procedural methods to maintain the integrity and security of our databases, including but not limited to SSL encryption for data transfer, firewalls, restricted access to data, employee training, and other methods.

This Website contains links to other web sites operated by third parties that may be of interest to you. We cannot control these third party sites, which may collect personal information from you. When you follow a link and leave this Website, you do so at your own risk.

5. WHAT HOBART DOES ABOUT CHILDREN VISITING THIS WEB SITE

This Website is not intended for children under the age of 13. We will not knowingly collect information from Website visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online.

6. HOW YOU CAN CONTACT HOBART

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this Website, please contact us at: